We all have had e-mail discussions that go back and forth — sometimes for many e-mails. We all have also experienced those who will then, by simply hitting Reply, begin to discuss unrelated issues. Or you’ve been part of these conversations where, and it does happen, you get to the point where you realize that you have veered off the original e-mail’s subject matter and have moved on to a new topic or focus.
When this happens, please do change the Subject: field to accurately reflect the topic of the ongoing discussion. This helps both sides to know what e-mails are related to which part of your discussion.
If you find that you have questions or want to type about something completely different that has nothing to do with the current conversation, refrain from hitting the Reply button and typing about something totally unrelated. Open a new e-mail and create a new Subject: that correctly reflects the topic you now want to discuss.
This helps both sides keep tract of their e-mail conversations accurately by Subject: if they have to refer back to a particular conversation or e-mail. Nothing is more of a time waster than searching your e-mail boxes for information that is contained within e-mails that have totally irrelevant Subject: fields.
Getting into the habit of changing the Subject: field when called for or starting a new e-mail, reflects a level of tech-savvy those you communicate will appreciate. And, it will help you to keep your e-mail boxes and conversations more organized too!
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