February 12, 2012

3 Steps for Business E-mail First Contact

The fact is you have one chance to make a great first impression when you initiate first contact via e-mail. While these 3 steps are common sense, I am surprised how many who contact me for the first time do not include these basic basics.

  1. Search a site first for the info you seek and a contact name to personally address. Don’t just jump for the contact link. E-mailing for information that is already on a site, makes you look lazy. Using a generic greeting isn’t personal or impressive.
  2. Spell check your e-mail thoroughly to ensure there are no typos. And don’t just rely on your spell check — read your e-mail out loud to ensure the proper intent and tone are what you want to relay.
  3. Include all the necessary information needed by the other side to answer your inquiry and close with a courteous and professional sign off.

Business E-mail Etiquette Basics

While these are the very least you should include in your business e-mails, ensuring you take these 3 little steps into consideration when making that first contact can lead to building strong relationships, allies, partnerships and opportunity!

Some More Info for You:

  1. Business E-mail — First Contact; First Impression
  2. Take 5, Then Click Contact
  3. Showing Respect for Contact’s Time

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