So many misunderstandings because of misinterpreted intent happen in business e-mail every single day. Many who experience these situations end up stopping by BusinessEmailEtiquette.com and ask for my help and advice.
Usually at fault is one side or the other not paying attention to what they are doing (inadvertently sending to the wrong contacts) or rushing through the typing their e-mails (not spell checking or ensuring proper tone is relayed).
We all need to slow down and take a deep breath! E-mail is one thing that never benefits from a rushed approach.
On this very site I have available the Top Business E-mail Basics that folks who come to this site seeking answers do not read and instead e-mail me their questions about. These issues can go along way to avoiding unnecessary misunderstandings in your business e-mail while allowing you to look like the professional that you are.
Read and apply! HTH!
Some More Info for You:
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