May 23, 2012

With Business E-mail; Lazy is as Lazy Does

That pretty much sums up those who protest following Business E-mail Etiquette basics. And they do protest.

In my view, it doesn’t take much effort – minuscule at best — to:

  • Add a nice greeting to every e-mail.
  • Hit the cap key to capitalize the first word of every sentence.
  • To have your name display properly in the From: field.
  • Type a “thank you” reply to someone who responded to an e-mail request or resolved an issue for you.
  • Search a site for the proper form to fill out based on the type of request you have.
  • Search a site to see if the information you seek is there before e-mailing for assistance.
  • Check for any typos or misspellings before you hit Send.
  • Not e-mail gargantuan files outside of business hours in a format the recipient can’t even open.

These are just a few of the things I’ve seen today alone in e-mails sent to me from business contacts. Each take little effort and can make the world of difference to enhance their brand and their image.

The only reason I can think of as to why anyone wouldn’t do these things is simply that they are simply being lazy. What say you?

Some More Info for You:

  1. Return Receipt Abuse & Ineffectiveness

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