E-mail Etiquette, especially when it comes to business communications, seems to be gaining in popularity and officially seems to have a bandwagon. Based on the number of “experts” and materials popping up on a daily basis one could think E-mail Etiquette is now actually mainstream. Some write based on experience, while others are simply trying to piecemeal the available information online to try and make a buck.
I am encouraged that so many are writing about these issues regardless of their motives. Even more so from the input and great comments I get here and on NetManners.com from site visitors from around the globe.
What sort of amazes me is how difficult some of these folks seem to want to make Business E-mail Etiquette seem. We need courses and training sessions and seminars all for, if you really think about it, issues we learned in grade school when it comes to written communications. The fact is Business E-mail Etiquette isn’t rocket science. It is basically just a tad of knowledge, a bit of courtesy then combined with a dash of discretion.
The knowledge part is easy, read this site, or join my free e-mail etiquette services and you are informed. The next step is to apply that knowledge by not just thinking of yourself — while using your discretion. Ah, but there’s the rub…
You can’t teach discretion — and it’s subjective.
discretion –noun
| 1. | the power or right to decide or act according to one’s own judgment; freedom of judgment or choice |
| 2. | the quality of being discreet, esp. with reference to one’s own actions or speech; prudence or decorum |
No matter how many books or sites you read, discretion requires you stop and think about what you are doing, how you are dong it, if it is appropriate and if it takes into consideration the current situation and the person on the other side. That’s the courtesy part that is so hard to find in our narcissistic culture.
There is a healthy portion of folks that no matter how much they hear or read about Business E-mail Etiquette, they will still choose to ignore it and do their own thing anyway. (I have clients who have been with me for over a decade who prove this point.) No amount of money spent, no class, no book or Web site will change that.
Between my two main sites that have been online longer than most, I’ve got all the bases covered for you if you are serious about learning about the issues important to your online success. Spend some time in my E-mail Etiquette articles area. Read up on those topics that site visitors asked I address in detail — I bet you’ll find some of the dilemmas you deal with are covered there. You’ll find this information will also apply to your day to day business e-mail communications as well.
If you have a topic that I haven’t covered in my articles and you would like to see me do so here on this Blog, feel free to comment below or to let me know.
For over a decade I’ve been here to here to help you get the information you need to understand Business E-mail Etiquette — from your point of view. Based on what you tell me is important and what you struggle with.
E-mail Etiquette is not a profit concern for me; getting the information and tips you need is my priority. I hope I’ve helped and plan on being here for you in the years ahead long after the bandwagon has pulled off the road.
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Thank you for a great post! You really put some great suggestions on there and were very helpful! It’s great that you try to respond to any comments. It gives people a reason to come back and read more. At torrent search engine http://www.picktorrent.com I have found one witty remark – ” Blogging is about making friends, sharing passion, be humble and be helpful to each other” and I agree that it makes sense! I like to visit you from time to time, thank you!
Hey, Mary:
Thank you for taking the time to send your kind words and comments! It is posts such as yours that keeps me plugging away at this keyboard!
Online is nothing if not about relationships. Help others, be kind and it will come back to you! Look forward to more of your comments too!
E-mail etiquette isn’t supposed to be something complicated. Even just the basic courtesy lessons from your parents can already sum up to what e-mail etiquette basically is. You’re right about discretion, too. Thanks for the links you’ve shared with us! I hope I can share this to the other guys here in the private label SEO team.
Howdy!
I agree — I don’t get why some think these efforts are complicated or too difficult!