Business E-mail Courtesy and Politeness

Much of what I type and write about in regard to E-mail Etiquette really boils down to being polite and reflecting courtesy for others. The formal definition of etiquette is “rules governing socially acceptable behavior.” As you know, showing courtesy and politeness which reflects a level of professionalism in the competitive business world, would naturally be very important. It is surprising how many do not agree with that statement.

Being we live in an “all about me” culture, that train of thought is foreign to many. They just want to do what they want to do — even in their business e-mails — without regard or having to think about anyone else. A healthy portion not even caring how their lack of e-mail etiquette will reflect negatively on how they may be perceived by potential customers, partners and employers alike. They seem to not be concernd if their lack of desire to communicate professionally will cause lost opportunity. Take them; or leave them! Many will choose to leave…

Today, I would like to share with you one of my favorite quotes on the topic of politeness:

POLITENESS USUALLY BEGINS AT
HOME OR IT DOESN’T BEGIN AT ALL.

Politeness to others is usually born out of respect for the individual, which you learn as a child. When you are treated with respect by other members of the family, you learn to respect them as well. The self-esteem that results from being recognized as a unique person by the people who matter most to you helps you develop the confidence necessary to succeed later in life. Politeness and consideration for others are habits that, once developed, usually stay with you for a lifetime. While common courtesy may seem relatively insignificant in the grand scheme of things, it is a reflection of more basic values. More important, if you develop the habit of respecting others, you are likely to command respect from them. ~ Napoleon Hill

Courtesy and politeness should apply to all aspects of life. E-mail is now a part of life. When it comes to your business e-mail activities, underestimating or disregarding courtesy and politeness which lends to a perceived level of professionalism, will be at your own peril.

Some More Info for You:

1. Business Courtesy and E-mail Attachments
2. E-mail & Courtesy
3. E-mail Etiquette = Courtesy
4. No Opening Greeting or Courtesy Closing
5. There is No “I” in Courtesy