Capitalization Is So Very Important in Business E-mails

How you are perceived is important to if your message, request or point of view will be taken seriously. A primary example is making just a little effort by hitting that darned shift key to capitalize the start of your sentences. Doing so can make all the difference in the world as to whether you will be perceived as someone who is a true professional.

I can hear some of you saying — “this is so elementary — why is she typing about something so obvious.” The reason being I get e-mails through this site and as well as all my others on a daily basis where onliners do not capitalize sentences.

We all learned basic sentence structure in grade school. Use it. There is not a single resource that I am aware of that negates the need to communicate in an educated and thoughtful manner in e-mail. When you do not capitalize your name or the beginning of sentences you are relaying several possible things about yourself:

1. I don’t care if I am perceived as uneducated or …
2. I am uneducated or…
3. I am so lazy I can’t hit the shift key when required.

None of the above is complimentary. Use your shift key. It is an effort well worth the positive impression doing so will leave with those who are considering doing business with you!