You wouldn't believe what lands in my inbox. Particularity when you consider the e-mails are from folks who know I support and promote e-mail etiquette and proper technology use. Maybe it is the full moon today that lead to the following examples that did not impress in my inbox today: Please include a greeting... "Hi, Judith" or even a … [Read more...]
Take 5, Then Click Contact
November 4, 2011 By Leave a Comment
I have a bunch of Web sites. As with NetManners.com and my WordPress Consulting site, when an e-mail request comes in I review and respond promptly. One thing I noticed as of late is the increasing amount of e-mailers that either do not read what is on my site or in my earlier e-mail. I am always here to answer questions, concerns or offer … [Read more...]
Business E-mail Horrors
October 27, 2011 By Leave a Comment
Want to scare the daylights out of your customers and contacts this Halloween? Take your time responding to inquiries at your convenience. Attach multiple files that are humongous in size and send them without advance notice. Do not take the time to include an appropriate greeting and closing in every e-mail. Use multiple instances of … [Read more...]
More Questions on New Business E-mail Announcements
October 21, 2011 By Leave a Comment
This seems to be a topic folks continue to struggle with. Mostly because I am not making it easy for them by saying, "Go ahead -- mass mail (spam) away!". Here are some additional questions I receive by those who have read this post, New Business Announcement Protocol... "Can you e-mail someone you don't know whose e-mail address was … [Read more...]
Business E-mail Follow Up Concern…
October 14, 2011 By Leave a Comment
A site visitor was curious and pondered... We are in negotiations with a major retail chain. I e-mailed our contact on Tuesday - after waiting two weeks for her vacation. This person promised to get back to us and review the documents. This is a big deal for our company and there has not been a response at all. Should I be worried? She's probably … [Read more...]
Including Your Signature in Your Signature?
October 8, 2011 By 1 Comment
A site visitor was curious and pondered: You claim we should create our business e-mails the same as if they were on our business letterhead. After my closing (Sincerely,) am I supposed to include my actual handwritten signature like I do on off-line business letterhead, before my signature file? No, you are not supposed to include your actual … [Read more...]
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