From the moment you get up in the morning; you make choices. What to wear, what to eat -- what you have to do and when. You also make choices when it comes to how you e-mail. Do you choose to be courteous? Do you choose to follow proper practices? Do you show consideration for the other side? Do you reflect an understanding of the very technology … [Read more...]
With Business E-mail; Lazy is as Lazy Does
July 28, 2010 By Leave a Comment
That pretty much sums up those who protest following Business E-mail Etiquette basics. And they do protest. In my view, it doesn't take much effort - minuscule at best -- to: Add a nice greeting to every e-mail. Hit the cap key to capitalize the first word of every sentence. To have your name display properly in the From: field. Type … [Read more...]
Business E-mail Etiquette and Percpetions
July 13, 2010 By 4 Comments
Having championed the topic of E-mail Etiquette for over 15 years, the one thing at the core of Business E-mail Etiquette is how you are perceived. per·cep·tion –noun the act or faculty of apprehending by means of the senses or of the mind; cognition; understanding. immediate or intuitive recognition or appreciation, as of moral, psychological, … [Read more...]
Opt-in E-mail Best Practices
July 6, 2010 By Leave a Comment
With all the spam taking over out inboxes, legit businesses are increasingly including (as they should) opt-in and double opt-in systems to ensure that those who request their newsletters or updates actually are the person behind the e-mail address. What surprises me is how many business owners I work with want to use e-mail marketing as part of … [Read more...]
Business E-mail Etiquette: Stop the Forwarding Form Letter
June 30, 2010 By Leave a Comment
A Business E-mail Etiquette site visitor writes.... (and this is all the e-mail contained) "I need a form letter I can e-mail coworkers and business contacts to end forwarded jokes, etc." It is hard to ask folks to refrain from doing something we don't like when we are not communicating with courtesy or setting an example ourselves. This reflects … [Read more...]
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