A site visitor was curious and pondered: You claim we should create our business e-mails the same as if they were on our business letterhead. After my closing (Sincerely,) am I supposed to include my actual handwritten signature like I do on off-line business letterhead, before my signature file? No, you are not supposed to include your actual … [Read more...]
Every Business E-mail is Marketing!
Every e-mail you send is a marketing message that reflects on you and your business. Many underestimate the power that our e-mails have to create new opportunities, build relationships and form new partnerships. E-mail newsletters in particular are something many do not take advantage of (myself included -- it's a time thing) to accomplish … [Read more...]
Business Onliners: You MUST Be Open to Learning
On a daily basis I am faced with communicating with business onliners who disregard the importance of Business E-mail Etiquette. Even clients who have been with me for over a decade, who know I have numerous sites and books on the topic, still reflect no effort to communicate in a tech savvy manner. Today, when discussing with a potential … [Read more...]
E-mail Etiquette and Shared Workstations
A site visitor was curious and pondered: At work stations where staff share PCs, what is the proper response should one staff member find the open work-related email of another staff member, which has not yet been closed? (At my job the second person knowingly typed a message in the others email, sending from him to him, and acknowledging in … [Read more...]
No Shift Key Questions & Doubts
Typing in all lower case in your business communications looks amateurish and reflects a possible lack of education and professionalism. This topic was previously debated on an earlier post about typing in all lower case. Some are of the opinion it is O.K. and that to look "with it" we should mimic the same rather than expect proper written … [Read more...]
Are Your Business Mailings Guilty of This?
I tripped on an older article today that covered the issues I've thought about quite a bit lately when it comes to all the messages I willingly sign up for that land in my inbox. It's comforting to know I am not alone about some of the things that drive me crazy about business mailings. I'm not as mad as hell as the author of this article … [Read more...]
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