From the moment you get up in the morning; you make choices. What to wear, what to eat -- what you have to do and when. You also make choices when it comes to how you e-mail. Do you choose to be courteous? Do you choose to follow proper practices? Do you show consideration for the other side? Do you reflect an understanding of the very technology … [Read more...]
With Business E-mail; Lazy is as Lazy Does
July 28, 2010 By Leave a Comment
That pretty much sums up those who protest following Business E-mail Etiquette basics. And they do protest. In my view, it doesn't take much effort - minuscule at best -- to: Add a nice greeting to every e-mail. Hit the cap key to capitalize the first word of every sentence. To have your name display properly in the From: field. Type … [Read more...]
Do You Use Emoticons in Business E-mail?
July 20, 2010 By 2 Comments
Is there a place for emoticons ( ;-), :), :( ), in business e-mails? I've discussed this previously (Emoticons in Business E-mail) and since I received several e-mails on the issue this week, I thought I would revisit the topic. Sparingly and with great discretion is the answer I provide to that question. To which some will argue, as is the case … [Read more...]
Business E-mail Etiquette and Percpetions
July 13, 2010 By 4 Comments
Having championed the topic of E-mail Etiquette for over 15 years, the one thing at the core of Business E-mail Etiquette is how you are perceived. per·cep·tion –noun the act or faculty of apprehending by means of the senses or of the mind; cognition; understanding. immediate or intuitive recognition or appreciation, as of moral, psychological, … [Read more...]
Opt-in E-mail Best Practices
July 6, 2010 By Leave a Comment
With all the spam taking over out inboxes, legit businesses are increasingly including (as they should) opt-in and double opt-in systems to ensure that those who request their newsletters or updates actually are the person behind the e-mail address. What surprises me is how many business owners I work with want to use e-mail marketing as part of … [Read more...]
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