A site visitor was curious and pondered... We are in negotiations with a major retail chain. I e-mailed our contact on Tuesday - after waiting two weeks for her vacation. This person promised to get back to us and review the documents. This is a big deal for our company and there has not been a response at all. Should I be worried? She's probably … [Read more...]
Including Your Signature in Your Signature?
October 8, 2011 By 1 Comment
A site visitor was curious and pondered: You claim we should create our business e-mails the same as if they were on our business letterhead. After my closing (Sincerely,) am I supposed to include my actual handwritten signature like I do on off-line business letterhead, before my signature file? No, you are not supposed to include your actual … [Read more...]
E-mail Etiquette and Shared Workstations
September 9, 2011 By 2 Comments
A site visitor was curious and pondered: At work stations where staff share PCs, what is the proper response should one staff member find the open work-related email of another staff member, which has not yet been closed? (At my job the second person knowingly typed a message in the others email, sending from him to him, and acknowledging in … [Read more...]
How Fast Should You Respond to Business E-mails?
July 29, 2011 By Leave a Comment
A site visitor was curious and pondered: What is the standard turn around time to send a business email response? Short Answer: As fast as you can! Long Answer: I recommend at least within 24 hours if at all possible. If you cannot respond quickly, just send a note saying you will respond when you can do so in detail. Those considering doing … [Read more...]
Business Text Messaging Etiquette
August 25, 2010 By 3 Comments
Many of the concepts that apply to email apply to text messaging regardless of platform (Desktop, Laptop, PDA, Blackberry, iPhone, Pocket PC) and vice-versa. The key is courtesy and clarity in your communications. You need to use Instant Messaging (IM) or Text Messaging properly with consideration for the person on the other side. First and … [Read more...]
How to Send a Business for Sale E-mail Notice
August 18, 2010 By 2 Comments
A site visitor was curious and pondered:My business partner and I are selling our small company. We have a group of companies in our industry who we'd like to e-mail, announcing we are for sale. Our sell sheet is finished, but we're not sure what to write in the actual e-mail message (cover letter). Obviously we want to keep it short - but how … [Read more...]
Business E-mail Etiquette: The One Thing That Matters
January 5, 2010 By Leave a Comment
Hope everyone is gearing up for a busy and prosperous New Year! Regardless of the economy and all the crazy stuff going on, remember, your future is in your control to control. I'm a "glass half full" kind of gal -- so when the going get's tough -- I look at that as a challenge -- which is what the year ahead will be for all of us. And one … [Read more...]
![[Business E-mail Etiquette eBook]](http://www.businessemailetiquette.com/wp-content/uploads/2011/12/bee-2012-100x140.png)
![[Take The Email Etiquette Pledge]](http://www.emailetiquettepledge.com/ee-rev-medium.jpg)
