A concerned site visitor comments: "Do we overuse e-mail as a business communication medium? In many instances, e-mail is the "easy approach" but not necessarily the best approach." Yes we are. Many choose to take the lazy, easy way out and not pick up the old fashioned telephone or have an in-person meeting when that is what is called for or best … [Read more...]
How to Nicely Ask to Stop Forwarding to Your Business E-mail
September 8, 2009 By 2 Comments
This is one of the top questions I get asked: "How do I nicely ask someone not to keep forwarding me jokes and chain mails to my business e-mail address?" I think it is telling that folks ask me how to ask "nicely." I guess that shows their frustration with folks who do not understand that sending feel good "send to all your friends" type e-mails … [Read more...]
Do You Get E-mails that are Shooting Blanks?
August 26, 2009 By Leave a Comment
A site visitor writes: "What does it mean when someone replies to your email with a blank message (i.e., empty message box; no message text, not even your original message)?" Hmmm... could be several reasons. If the e-mail is from someone you know, they could be using formatting that you are unable to read. Having your e-mail program set to read … [Read more...]
E-mail Etiquette Requires Your Reply
August 13, 2009 By 2 Comments
A site visitor writes: My brother-in-law, who I also work with, never acknowledges messages that I send to him unless I ask him a direct question...and, even then, he sometimes fails to respond...so I have no way of knowing when, or if, he's received my message...or what he thinks about it. There are times where I need his business direction and input … [Read more...]
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