Resolutions abound at this time of year. But none are as important as those that can enhance your business success, right? The last year brought social media home for good -- which means even more written electronic communications. With more communications, comes more exposure and opportunity to form a professional impression. It's called … [Read more...]
Business E-mails: Merry Christmas… or not?
November 18, 2011 By 3 Comments
December 25th became an official Federal holiday in 1870 when it was signed into law by President Ulysses S. Grant. Americans have been officially "Merry Christmasing" for 140 years. A Rasmussen poll taken last year on December 7th (Americans Like ‘Merry Christmas’ More But Say It Less) starts out by stating: "Very few Americans are … [Read more...]
Business E-mail Follow Up Concern…
October 14, 2011 By Leave a Comment
A site visitor was curious and pondered... We are in negotiations with a major retail chain. I e-mailed our contact on Tuesday - after waiting two weeks for her vacation. This person promised to get back to us and review the documents. This is a big deal for our company and there has not been a response at all. Should I be worried? She's probably … [Read more...]
E-mail Etiquette and Shared Workstations
September 9, 2011 By 2 Comments
A site visitor was curious and pondered: At work stations where staff share PCs, what is the proper response should one staff member find the open work-related email of another staff member, which has not yet been closed? (At my job the second person knowingly typed a message in the others email, sending from him to him, and acknowledging in … [Read more...]
Is This Business E-mail Offensive?
October 8, 2010 By 2 Comments
I received the e-mail below from a site visitor asking if I found it offensive. They were clearly upset and felt the following e-mail was unprofessional and downright rude. It is typed exactly as it was provided to me (names/details changed to protect the guilty/innocent): Hi, Jane: In the future, please give me time to do the updates … [Read more...]
E-mail Etiquette Survives the Test of Time…
September 22, 2010 By Leave a Comment
Many contact me about my books being a couple years old and when I plan on updating. I may consider doing so when there is something new to update -- but there really hasn't been -- for years. Being I've been supporting, encouraging, espousing, promoting and talking about E-mail Etiquette for 16 years now, I can honestly tell you I am typing … [Read more...]
Opt-in E-mail Best Practices
July 6, 2010 By Leave a Comment
With all the spam taking over out inboxes, legit businesses are increasingly including (as they should) opt-in and double opt-in systems to ensure that those who request their newsletters or updates actually are the person behind the e-mail address. What surprises me is how many business owners I work with want to use e-mail marketing as part of … [Read more...]
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