Do you show a blatant disregard for your contact's privacy? How would you feel if your business contacts decided to take your phone number and give it out to strangers? Strangers who you don't know! Strangers who may use your phone number to contact you about something you're not interested in or worse yet, who may sell your phone number to … [Read more...]
5 Rules for Forwarding E-mails
July 17, 2009 By 3 Comments
Forwarding of emails is one of the topics I get contacted about the most. And, one which also causes hurt feelings and misunderstandings more than any other topic. Daily, emails flow in from onliners asking about a "nice way" of telling someone they care about, relative, friend or associate to not forward attachments, chain emails, religious and … [Read more...]
Business & E-mail Address Privacy
July 9, 2009 By 1 Comment
Do you show a blatant disregard for your contact's privacy? You know what I mean. You get an e-mail from a business associate or contact with an arm's length of e-mail addresses in the To: field. Let's use this analogy... This is conducive to taking your phone number and giving it out to strangers. Strangers who you don't know! Strangers … [Read more...]
Unrealistic Response Expectations
July 1, 2009 By Leave a Comment
In a little over a decade we can't live without our e-mail. And to think a mere 15 years ago when I was all excited about CompuServe and opened my little Internet Studio on the IL/WI border, everyone thought I was nuts! Fast forward to now and we want it now! E-mail should be in the inbox of the recipient within moments after we click the Send … [Read more...]
Lightening Fast E-mail Reply Expectations
June 16, 2009 By 2 Comments
Many believe that e-mail is instantaneous. Depending on the current network status many times e-mail is pretty darned quick. But there will be times, due to network traffic or geographic issues that will cause e-mail to take several hours or more to get to the other side. Regardless of how speedy that e-mail is received by those you send to, … [Read more...]
Keep the Courtesy in Conversations
April 7, 2009 By Leave a Comment
Part and parcel of effective e-mail communications is the ability to communicate with clarity -- which includes ensuring that your tone is consistently relayed as the conversation is ongoing. What happens all too often is after the first e-mail request or communication, which includes the 5 Essentials of Every E-mail (not the 5 essentials of … [Read more...]
That’s Not What I Meant?
February 4, 2009 By Leave a Comment
As happens from time to time, I responded to an e-mail that was sent to me that had some comments, that, based on knowing this person for over a decade were a bit disappointing. And that's the word I used when I e-mailed back my response - disappointing (although one could easily say it was insulting). This person's "clarification" was how the … [Read more...]
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