I have a bunch of Web sites. As with NetManners.com and my WordPress Consulting site, when an e-mail request comes in I review and respond promptly. One thing I noticed as of late is the increasing amount of e-mailers that either do not read what is on my site or in my earlier e-mail. I am always here to answer questions, concerns or offer … [Read more...]
Business Onliners: You MUST Be Open to Learning
September 16, 2011 By Leave a Comment
On a daily basis I am faced with communicating with business onliners who disregard the importance of Business E-mail Etiquette. Even clients who have been with me for over a decade, who know I have numerous sites and books on the topic, still reflect no effort to communicate in a tech savvy manner. Today, when discussing with a potential … [Read more...]
Business E-mail Can Build (or Destroy) Business Relationships
May 2, 2011 By 2 Comments
All the Business E-mail Etiquette issues I discuss here revolve around using this wonderful tool for your business success. Usually the issues I type about are spurred on by site visitor e-mails and comments asking for my advice on their dilemmas. And, I am always happy to oblige knowing that there are others "out there" who have the same … [Read more...]
Business E-mail is No Place Profanity
April 19, 2011 By Leave a Comment
Why is it some folks feel the need to use profanity simply to communicate a difference of opinion or point of view? Choosing to do so, I believe, speaks volumes about the sender's character, professionalism and, yes, education. When it comes to business e-mail, the words you choose and how you choose to use them can be directly correlated to … [Read more...]
Return Receipt Abuse & Ineffectiveness
March 11, 2011 By Leave a Comment
Did you know that the RR or Return Receipt request feature in your e-mail program is basically ineffective? Being one can disregard the request for a return receipt as I do for every request I get, what's the point? I don't know about you but I do not particularly appreciate someone wanting to know when I opened their e-mail -- that is my … [Read more...]
E-mail Etiquette = Business Success
February 10, 2011 By Leave a Comment
When it comes to your business e-mails; the fact is that perception is reality. Your e-mails reflect your level of professionalism, education, ability to pay attention to detail as well as what is important to you in regard to how you present your business. Reflect the ability to communicate with clarity -- with the written word -- and you are in … [Read more...]
No Nothing E-mails
November 19, 2010 By Leave a Comment
An e-mail from one of my less amiable clients spurred me to share this situation with you as a perfect example of how e-mail is a relationship building tool. A tool that can be misused and underestimated in its power of how you will be perceived. Based on all the little efforts you choose to make -- or not. This particular client has always … [Read more...]
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