I talk about perceptions all the time when it comes to your use of technology. For business success in general on or off-line, how you are perceived when the #&$* hits the fan, gives those who do business with you a window into how you handle challenges and unexpected situations. Today I had the pleasure of helping someone who was having … [Read more...]
True Professionals Give and Take E-mail Corrections with Grace
September 9, 2010 By Leave a Comment
I have a bunch of Web sites and I do tons of writing that requires I read, reread, and read again. I can go back to things I have written some time later and find errors that I missed. Sometimes what happens is some kind soul ends up at my Web site, generally they have experienced the "Invisible Error Syndrome" too, and they take the time to … [Read more...]
Business E-mail and Choices
August 6, 2010 By 2 Comments
From the moment you get up in the morning; you make choices. What to wear, what to eat -- what you have to do and when. You also make choices when it comes to how you e-mail. Do you choose to be courteous? Do you choose to follow proper practices? Do you show consideration for the other side? Do you reflect an understanding of the very … [Read more...]
With Business E-mail; Lazy is as Lazy Does
July 28, 2010 By Leave a Comment
That pretty much sums up those who protest following Business E-mail Etiquette basics. And they do protest. In my view, it doesn't take much effort - minuscule at best -- to: Add a nice greeting to every e-mail. Hit the cap key to capitalize the first word of every sentence. To have your name display properly in the From: … [Read more...]
Professionals Do Not Forward E-mails Without Comment
February 9, 2010 By Leave a Comment
Almost daily I receive a business e-mails that are forwarded without any comment from the Sender. Am I to take action? Do you have a question? Is your time more important than mine that you don't feel you need to take the time to type a nice greeting, a simple sentence or two in regard to why you are forwarding that information and what you … [Read more...]
No E-mail Etiquette; No Response?
January 7, 2010 By 2 Comments
Who needs Business E-mail Etiquette? Each and every person who is online using technology for commercial gain -- that's who! Business onliners e-mail me daily wondering why they do not receive responses to inquiries when their inquiries to me do not even include the very basics that can lend to their credibility and legitimacy. Business E-mail … [Read more...]
Business E-mail Etiquette is Not All That Complicated
December 1, 2009 By 4 Comments
E-mail Etiquette, especially when it comes to business communications, seems to be gaining in popularity and officially seems to have a bandwagon. Based on the number of "experts" and materials popping up on a daily basis one could think E-mail Etiquette is now actually mainstream. Some write based on experience, while others are simply trying … [Read more...]
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