September 2, 2010

In Business E-mails Does Size Matter?

Does font size in business e-mail matter? What if you receive an e-mail where the font is much larger than normal? Or only certain words or phrases are larger? You've seen me type it before and I'll do it again -- if you wouldn't do it on business letterhead, don't do it in business e-mail!  Any text larger than the rest of the e-mail text … [Read more...]

How Long Should Busines E-mails Be?

As long as you can communicate clearly and succinctly. For most this is only a couple of paragraphs. Many times picking up the phone and discussing the issues at hand is much more efficient and effective than typing endless commentary that may not get to the heart of topic or actually create more questions than provide answers. It is a rare talented … [Read more...]

How to Check Your E-mail Spamminess

Being I've posted about how your e-mail can be blocked if you do spammy things. Outside of following my recommendations, a bunch of folks have e-mailed me privately that they still are experiencing their e-mails being blocked. That means they are still sending spammy e-mails. Over the past year, I've experienced even my plain text, no graphics … [Read more...]

Business E-mail Replies: Take Time to Cool Off

Misunderstandings abound in e-mail. Many times simply due to one side not taking the time to ensure that their message and intent is clear, while the other side reads into the e-mail things that may not be there. In my experience, when it comes to business, there will be those who assume they can whip off an e-mail in the midst of their frustration … [Read more...]

Capitalization Is So Very Important in Business E-mails

How you are perceived is important to if your message, request or point of view will be taken seriously. A primary example is making just a little effort by hitting that darned shift key to capitalize the start of your sentences. Doing so can make all the difference in the world as to whether you will be perceived as someone who is a true professional. I … [Read more...]