How you are perceived is important to if your message, request or point of view will be taken seriously. A primary example is making just a little effort by hitting that darned shift key to capitalize the start of your sentences. Doing so can make all the difference in the world as to whether you will be perceived as someone who is a true … [Read more...]
Signature File Graphics
October 13, 2009 By Leave a Comment
A site visitor wrote about a dilemma they were experiencing that prompted this post as well as a revision of one of my articles. Apparently an increasing number of business e-mailers are including a graphic in lieu of, or in addition to, a plain text signature file. Most likely the folks who do this do so because it adds their logo or helps to … [Read more...]
Is Selective Capping O.K. in Business E-mails?
October 8, 2009 By Leave a Comment
If you needed to send an e-mail to your coworkers with a very important message, would it then be O.K. to cap and bold the sentence that was of the utmost importance? Ask yourself this... Would you cap and bold if the e-mail were on an official interoffice memo? If not, then don't do it in e-mail. Do you really thing that unless you cap and … [Read more...]
The Subject: Field is Not for URLs
August 25, 2009 By 2 Comments
It seems to be becoming more common place for e-mailers to include a URL in the Subject: field with the body of their e-mail noting what one is supposed to do with that URL. Generally, the recipient is expected to visit the URL in the Subject: field for one reason or another as stated by the Sender. The problem with this is two fold: The … [Read more...]
No Sign-Off? Are You Terse or Rude?
July 14, 2009 By 2 Comments
Your sign-off gives you the opportunity to wrap-up the tone and intent of your e-mail. Not including a closing may seem abrupt, bossy, demanding or impersonal if you don't sign you name with an appropriate closing. When asking for assistance, always close with a TIA, Thanks!, Appreciate your support! -- something that reflects your sincere … [Read more...]
Do You Reply in Colors?
June 11, 2009 By 8 Comments
Do you reply to your e-mails in a different color text than the original e-mail? There are some who reply to my e-mails in a different color text than the standard black the I use for all e-mails. I guess they assume I wouldn't recognize their reply/comment without them doing so. There really is no problem in doing that. Nor is doing so really … [Read more...]
Are You Spammy?
May 20, 2009 By Leave a Comment
Many times e-mails do not get through to their intended party because they are spammy. Meaning that there are elements in the e-mail that are spam-like and typical of what spammers do when sending their unasked for junk. Many onliners and businesses alike when sending out e-mails or in-house created newsletters, neglect to take into … [Read more...]
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