The main thrust of this site is to ensure that your Business E-mails are credible, intelligent and give the professional impression you need to be effective in your company's electronic communications. A recent study which tracked 3 Billion e-mails from 100 companies in nine different industries reflected that email open rates declined to an … [Read more...]
Business E-mail Etiquette and Percpetions
July 13, 2010 By 4 Comments
Having championed the topic of E-mail Etiquette for over 15 years, the one thing at the core of Business E-mail Etiquette is how you are perceived. per·cep·tion –noun the act or faculty of apprehending by means of the senses or of the mind; cognition; understanding. immediate or intuitive recognition or appreciation, as of moral, … [Read more...]
Business E-mail — First Contact; First Impression
March 30, 2010 By Leave a Comment
When making first contact with a potential new customer, partner, associate, employer, supplier or vendor, the impression you make may very well determine even if you get a response. Being the majority of us are having to deal with e-mail overload and the increasing dilemma of "not enough time in the day" syndrome, your first contact needs to be … [Read more...]
Business E-mail and Grammar
March 3, 2010 By Leave a Comment
E-mail is simply communicating with the written word. We are not born with these skills or education. Our writing skills are provided to us as we go through grade school for the basics, high school for more instruction and on to college. Take it from me -- this is a perpetual effort. I learn new things about how to write and use the English … [Read more...]
Business E-mail Etiquette: The One Thing That Matters
January 5, 2010 By Leave a Comment
Hope everyone is gearing up for a busy and prosperous New Year! Regardless of the economy and all the crazy stuff going on, remember, your future is in your control to control. I'm a "glass half full" kind of gal -- so when the going get's tough -- I look at that as a challenge -- which is what the year ahead will be for all of us. And one … [Read more...]
Asking for Help Via E-mail
August 19, 2009 By Leave a Comment
Technology can frustrate even the most experienced of us. Whether it be e-mail issues, Web site issues, partner inquiries, order concerns or follow-ups, whenever you are asking someone to be of assistance via e-mail or a Web form, it is best you do so in a humble manner with added courtesy. By not making the extra effort to communicate properly … [Read more...]
Office E-mail “Gunfights”
June 18, 2009 By 6 Comments
Gunfights usually end when there is only one person left standing. Unfortunately, it seems this also applies to e-mail gunfights. You know what I am talking about. E-mail differences of opinion or misunderstandings between coworkers leads to ongoing back-and-forths that escalate in emotion and nastiness each time the Reply button is hit. As … [Read more...]
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