May 17, 2012

Business E-mail Replies: Take Time to Cool Off

Misunderstandings abound in e-mail. Many times simply due to one side not taking the time to ensure that their message and intent is clear, while the other side reads into the e-mail things that may not be there. In my experience, when it comes to business, there will be those who assume they can whip off an e-mail in the midst of their … [Read more...]

Dr., Mr., Ms., Mrs., First Name, Last Name

This is one of the topics I get contacted about most. How the heck do you address contacts you don't know in a business e-mail? The bottom line is it all depends on your relationship and if or how well you know the person. If you don't know them at all or very well, always use the highest level of formality Mr., Mrs., Ms., Dr., etc. … [Read more...]

Capitalization Is So Very Important in Business E-mails

How you are perceived is important to if your message, request or point of view will be taken seriously. A primary example is making just a little effort by hitting that darned shift key to capitalize the start of your sentences. Doing so can make all the difference in the world as to whether you will be perceived as someone who is a true … [Read more...]

Business E-mail Etiquette: The One Thing That Matters

Hope everyone is gearing up for a busy and prosperous New Year! Regardless of the economy and all the crazy stuff going on, remember, your future is in your control to control. I'm a "glass half full" kind of gal -- so when the going get's tough -- I look at that as a challenge -- which is what the year ahead will be for all of us. And one … [Read more...]

Business E-mail and TANSTAAFL

When I first went online well over a decade ago, TANSTAAFL was the first acronym I ran into that I had no idea what it meant. Most know about the commonly used acronyms like LOL (Laugh Online or Laugh Out Loud) and FYI (For Your Information). There are a ton of acronyms in existence that are not used as much (or used only within groups of folks … [Read more...]

Approaching Employers Via E-mail

Loyal readers have heard me say this before - you simply cannot underestimate the power of perception in your online activities! Online, those you e-mail do not have eye contact, your firm handshake, your body language to determine your sincerity and professionalism. They only have how you communicate, the words you use or how you approach them … [Read more...]

Perceptions and Business E-mail

Don't kid yourself... We do it off-line when we meet someone new or see a person walking down the street. Perceptions are made and are a natural reaction to what we see, feel and hear. For example when meeting someone new or viewing passing by: Are they into personal hygiene? What language do they choose to use when they speak to … [Read more...]