September 2, 2010

E-mail Informality and Mistakes in Judgment

How we handle e-mail errors in judgment or oversights once we discover they have been made is what separates the professionals from the rest. With your business e-mail in particular, the biggest mistake made is simply not paying attention to what you are doing. I think everyone has adopted a way too casual viewpoint of e-mail so therefore they don't … [Read more...]

Don’t Brush Off Email Privacy

Do you show a blatant disregard for your contact's privacy? How would you feel if your contacts whether business or personal, decided to take your phone number and give it out to strangers? Strangers who you don't know! Strangers who may use your phone number to contact you about something you're not interested in or worse yet, who may sell your phone … [Read more...]

Business & E-mail Address Privacy

Do you show a blatant disregard for your contact's privacy? You know what I mean. You get an e-mail from a business associate or contact with an arm's length of e-mail addresses in the To: field. Let's use this analogy... This is conducive to taking your phone number and giving it out to strangers. Strangers who you don't know! Strangers who … [Read more...]

Never Spam Addresses in the To: Field

Many think that by having all their contact's e-mail addresses displayed in the To: field (particularly folks who do not know each other) is no big deal. One of the top questions that I get asked about almost on a daily basis is if it is "O.K." to e-mail those addresses in the To: field about a new business or commercial enterprise. The answer is … [Read more...]

Is BCc: Impolite and Sneaky?

In a recent conversation with one of my clients, they mentioned that they felt the use of the BCc: field was not polite -- and sneaky. This client was clearly speaking about times when he was copied in the BCc: field of an e-mail that clearly was not a mass e-mail and of interest to only a few which left him wondering who else may have gotten a … [Read more...]