February 5, 2012

Business E-mail Inbox Faux Pas

You wouldn't believe what lands in my inbox. Particularity when you consider the e-mails are from folks who know I support and promote e-mail etiquette and proper technology use. Maybe it is the full moon today that lead to the following examples that did not impress in my inbox today: Please include a greeting... "Hi, Judith" or even a … [Read more...]

Take 5, Then Click Contact

I have a bunch of Web sites. As with NetManners.com and my WordPress Consulting site, when an e-mail request comes in  I review and respond promptly. One thing I noticed as of late is the increasing amount of e-mailers that either do not read what is on my site or in my earlier e-mail. I am always here to answer questions, concerns or offer … [Read more...]

More Questions on New Business E-mail Announcements

This seems to be a topic folks continue to struggle with.  Mostly because I am not making it easy for them by saying, "Go ahead -- mass mail (spam) away!". Here are some additional questions I receive by those who have read this post, New Business Announcement Protocol... "Can you e-mail someone you don't know whose e-mail address was … [Read more...]

Including Your Signature in Your Signature?

A site visitor was curious and pondered: You claim we should create our business e-mails the same as if they were on our business letterhead. After my closing (Sincerely,) am I supposed to include my actual handwritten signature like I do on off-line business letterhead, before my signature file? No, you are not supposed to include your actual … [Read more...]

Think Twice Before Replying to All

When do you use Reply to All on a mass e-mail where numerous contacts are listed in the To: field? In most cases you don't use Reply to All -- you only reply to the Sender. For business e-mails, unless you know that your reply is necessary for everyone in the To: field to see, you need to think twice.  Doing so will reflect that you understand … [Read more...]

Every Business E-mail is Marketing!

Every e-mail you send is a marketing message that reflects on you and your business.  Many underestimate the power that our e-mails have to create new opportunities, build relationships and form new partnerships. E-mail newsletters in particular are something many do not take advantage of (myself included -- it's a time thing) to accomplish … [Read more...]

Business Onliners: You MUST Be Open to Learning

On a daily basis I am faced with communicating with business onliners who disregard the importance of Business E-mail Etiquette.  Even clients who have been with me for over a decade, who know I have numerous sites and books on the topic, still reflect no effort to communicate in a tech savvy manner. Today, when discussing with a potential … [Read more...]

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