Very! Those you communicate with will be looking at your e-mail in its entirety to determine your overall tone. For example, if you send a terse e-mail and sign-off with "Have a nice day!" then it is clear that you intended to be sarcastic and the recipient will learn a bit about the type of person you are. The point here is that without a doubt … [Read more...]
How To Suggest Business Email Etiquette?
March 30, 2012 By Leave a Comment
How do you politely inform colleagues or associates who do not practice proper Business Email Etiquette that they need to bone up on the subject? Surprisingly I get asked that question several times each week. Why does that surprise me? Because I would think that business owners would have given their employees direction or policies on the … [Read more...]
10 Business E-mail Etiquette New Year Resolutions
December 30, 2011 By Leave a Comment
Resolutions abound at this time of year. But none are as important as those that can enhance your business success, right? The last year brought social media home for good -- which means even more written electronic communications. With more communications, comes more exposure and opportunity to form a professional impression. It's called … [Read more...]
Business E-mail Inbox Faux Pas
November 10, 2011 By Leave a Comment
You wouldn't believe what lands in my inbox. Particularity when you consider the e-mails are from folks who know I support and promote e-mail etiquette and proper technology use. Maybe it is the full moon today that lead to the following examples that did not impress in my inbox today: Please include a greeting... "Hi, Judith" or even a … [Read more...]
Take 5, Then Click Contact
November 4, 2011 By Leave a Comment
I have a bunch of Web sites. As with NetManners.com and my WordPress Consulting site, when an e-mail request comes in I review and respond promptly. One thing I noticed as of late is the increasing amount of e-mailers that either do not read what is on my site or in my earlier e-mail. I am always here to answer questions, concerns or offer … [Read more...]
More Questions on New Business E-mail Announcements
October 21, 2011 By Leave a Comment
This seems to be a topic folks continue to struggle with. Mostly because I am not making it easy for them by saying, "Go ahead -- mass mail (spam) away!". Here are some additional questions I receive by those who have read this post, New Business Announcement Protocol... "Can you e-mail someone you don't know whose e-mail address was … [Read more...]
Including Your Signature in Your Signature?
October 8, 2011 By 1 Comment
A site visitor was curious and pondered: You claim we should create our business e-mails the same as if they were on our business letterhead. After my closing (Sincerely,) am I supposed to include my actual handwritten signature like I do on off-line business letterhead, before my signature file? No, you are not supposed to include your actual … [Read more...]
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