February 12, 2012

No Shift Key Questions & Doubts

Typing in all lower case in your business communications looks amateurish and reflects a possible lack of education and professionalism. This topic was previously debated on an earlier post about typing in all lower case. Some are of the opinion it is O.K. and that to look "with it" we should mimic the same rather than expect proper written … [Read more...]

Business E-mail Etiquette Includes Reading?

Having a bunch of Web sites means every single day I get e-mails from folks who do not want to take their time to read the information I provide. In fact, part of E-mail Etiquette includes doing just that! Taking the time to read the information that is available 24/7 or provided to/for you on a Web site, eZine, in an e-mail or order … [Read more...]

Avoid Spammy Business E-mail Subject: Lines

If you do spammy things -- spammy as identified by software that is installed to minimize spam, adware, spyware and viruses -- your e-mail risks getting blocked and returned.  The Subject: field is just one criteria that software and networks look at to rate an e-mail's spam potential.  Not being aware of your Subject: field "spamminess" can … [Read more...]

What’s in a Name?

Your name is what identifies you; it's who you are.   Capitalizing our names is one of the first things we are taught when we learn to write.  Now with e-mail and all it's perceived informality, to many, capitalizing their name isn't important enough to hit that shift key. From configuring how your e-mail program displays your name, to … [Read more...]

E-mail Requires You Build Your Vocabulary

Profanity is a sign of inadequate vocabulary or unsound judgment -- or both. Mark Twain once observed that "the difference between the right word and the almost-right word is the difference between lightning and a lightning bug." It is never appropriate to use profanity, especially among people you do not know well. Instead, build your vocabulary … [Read more...]

Return Receipt Abuse & Ineffectiveness

Did you know that the RR or Return Receipt request feature in your e-mail program is basically ineffective? Being one can disregard the request for a return receipt as I do for every request I get, what's the point? I don't know about you but I do not particularly appreciate someone wanting to know when I opened their e-mail -- that is my … [Read more...]

Business Courtesy and E-mail Attachments

Sending of arbitrary e-mail attachments in a business environment without notice is inconsiderate.  Why you ask? Contrary to what popular belief seems to be, you should not just attach anything, at any time,  to an e-mail and click Send. Well, you can physically do so but that doesn't mean you should.  You could reformat your hard drive and … [Read more...]

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