February 5, 2012

What’s in a Name?

Your name is what identifies you; it's who you are.   Capitalizing our names is one of the first things we are taught when we learn to write.  Now with e-mail and all it's perceived informality, to many, capitalizing their name isn't important enough to hit that shift key. From configuring how your e-mail program displays your name, to … [Read more...]

Business E-mail and TANSTAAFL

When I first went online well over a decade ago, TANSTAAFL was the first acronym I ran into that I had no idea what it meant. Most know about the commonly used acronyms like LOL (Laugh Online or Laugh Out Loud) and FYI (For Your Information). There are a ton of acronyms in existence that are not used as much (or used only within groups of folks … [Read more...]

Professionalism in Non-Business E-mail Situations

It is important that one take into consideration with each and every e-mail they send using their business e-mail address, what is appropriate from choice of words, to level of formality as well as intent and tone. Especially, particularly and most importantly for business e-mail, there should be the highest concern for these issues. But what … [Read more...]

Before You Click Send…

So many misunderstandings because of misinterpreted intent happen in business e-mail every single day. Many who experience these situations end up stopping by BusinessEmailEtiquette.com and ask for my help and advice. Usually at fault is one side or the other not paying attention to what they are doing (inadvertently sending to the wrong … [Read more...]

There is No Me in E-mail [MeMail?]

I once did a T.V. interview in regard to "MeMail." This was a relatively new term I've only seen used once in awhile but it made allot of sense. MeMail is all about the sender. Their views, their photos, their discretion, their personality. In addition, the term MeMail notes factually that the majority of senders do not consider the other … [Read more...]

If You Wouldn’t Do It on Business Letterhead …

Then don't do it in a business e-mail! I do print and radio interviews weekly due to someone messing up at work and causing trouble by doing something with e-mail that they shouldn't. I am then always asked "Can you advise our readers/listeners on how one can avoid doing this (insert topic here) again or in the future?". To which I always … [Read more...]

E-mail Informality and Mistakes in Judgment

How we handle e-mail errors in judgment or oversights once we discover they have been made is what separates the professionals from the rest. With your business e-mail in particular, the biggest mistake made is simply not paying attention to what you are doing. I think everyone has adopted a way too casual viewpoint of e-mail so therefore they … [Read more...]

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