I have a bunch of Web sites and I do tons of writing that requires I read, reread, and read again. I can go back to things I have written some time later and find errors that I missed. Sometimes what happens is some kind soul ends up at my Web site, generally they have experienced the "Invisible Error Syndrome" too, and they take the time to … [Read more...]
Business E-mail Tone: What They REALLY Meant Was…?
September 1, 2010 By Leave a Comment
This week I've had more than a handful of folks e-mail me with dilemmas that had to do with interpreting what someone "meant" in a business e-mail they received. When the verbiage they were upset about was provided to me, in most cases I didn't have the same take or reaction. In regard to one particular e-mail, I had proportionally the opposite … [Read more...]
E-mails Should Not be Manifestos
June 23, 2009 By Leave a Comment
Business e-mails are not the venue for rambling random thoughts, your latest tirade or manifesto about whatever your brain sparks at the moment -- save that for your Blog. Study after study proves out that long e-mails, especially those without paragraph breaks every several sentences and bullet points don't get read. They get scanned. I've … [Read more...]
E-mail: Men vs. Women
June 4, 2009 By 2 Comments
A while back I was on Fox News Live! discussing E-mail Etiquette. One of the questions I was asked to comment on was about the differences between men and women when it came to e-mail. One of the questions posed to me was in regard to "a new book was out" that stated that men were more cryptic while women preferred pleasantries in e-mail. … [Read more...]
5 Essential Elements of Every Email
April 2, 2009 By 2 Comments
With every email you have the opportunity to communicate with clarity. The onus is on you, as the author, to ensure that the intent and tone you wish to relay is what comes across to those you email. And, with every email you also run the risk of being misunderstood or giving a less than positive impression by not paying attention to … [Read more...]
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