Do you expect those you e-mail to stop everything and respond -- like now? Are you one of those folks who after sending an e-mail, if a response is not received within an hour, you pickup the phone and ask "Didn't you get my e-mail?" If someone expects a quick reply to an e-mail, should it be stated in the e-mail? Stating you expect a … [Read more...]
Business E-mail Time Management
June 16, 2010 By Leave a Comment
Responding promptly to your e-mails is simply the courteous thing to do and reflects your ability to run an efficient, reliable and service-oriented business. We are all busy and pressed for time making it necessary to prioritize how we spend our business day. There is no excuse, however, when it comes to your business e-mail to completely … [Read more...]
How Long Should Busines E-mails Be?
May 21, 2010 By Leave a Comment
As long as you can communicate clearly and succinctly. For most this is only a couple of paragraphs. Many times picking up the phone and discussing the issues at hand is much more efficient and effective than typing endless commentary that may not get to the heart of topic or actually create more questions than provide answers. It is a rare … [Read more...]
How to Write Business E-mails that Impress!
May 12, 2010 By Leave a Comment
Successful business folks realize that everything that reflects on them or their business has to be positioned to impress. From your business cards (homemade with perforations or quality paper and design), to how you dress (groomed with wrinkle free clothes or clothing with stains and unkempt personal hygiene) to how you present yourself at … [Read more...]
When To Send a “Thank you!” E-mail Revisited
July 30, 2009 By Leave a Comment
There are those out there who feel e-mails that simply state "thank you" are a waste of time and bandwidth. Bandwidth? I don't think so... Maybe if we concentrate more on blocking spammers from our networks we can then begin to worry about the minuscule bandwidth used by what is in most cases a well received sign of gratitude. So, when do you … [Read more...]
Address Blocks in E-mail?
June 9, 2009 By Leave a Comment
A site visitor writes:What is the proper etiquette for an address block in an e-mail? My boss is rather electronically illiterate and would like all letters sent by e-mail to have a formal address block at the top. My coworkers and I feel this wastes space and looks strange.I actually get asked this quite often! Apparently a good portion of bosses … [Read more...]
E-mail: Men vs. Women
June 4, 2009 By 2 Comments
A while back I was on Fox News Live! discussing E-mail Etiquette. One of the questions I was asked to comment on was about the differences between men and women when it came to e-mail. One of the questions posed to me was in regard to "a new book was out" that stated that men were more cryptic while women preferred pleasantries in e-mail. … [Read more...]
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