When is appropriate to use the Cc: (Courtesy Copy) option when e-mailing business associates? In this day of e-mail overload and lost productivity, one should only Cc: others when it is important that those included in the Cc: field be kept informed. Not just because you want them to know -- because it is truly important that they know. … [Read more...]
What To Do When You Are Cc:’d
March 23, 2010 By Leave a Comment
Three e-mails so far this week asking what is expected of you when you are Cc:'d? Basically, when you find that you've been Cc:'d on a business e-mail a response is not required or expected. You are simply being FYI'd. Look at it as though you are being provided a courtesy copy of the correspondence. The mistake most often made is to reply … [Read more...]
Cc: and BCc: Reply Expectations
March 11, 2010 By 2 Comments
I get asked about this all the time -- 4 times this week so far. What is expected of you when your name is either in the Cc: field or you are BCc:'d on an e-mail? Here are some considerations: Cc: notes you are being FYI'd. And only Cc: those who need to be in the know. You only need to respond if you have something to add or that is … [Read more...]
Is Business E-mail Too Easy?
October 6, 2009 By Leave a Comment
A concerned site visitor comments: "Do we overuse e-mail as a business communication medium? In many instances, e-mail is the "easy approach" but not necessarily the best approach." Yes we are. Many choose to take the lazy, easy way out and not pick up the old fashioned telephone or have an in-person meeting when that is what is called for or … [Read more...]
Do You Cc: the Sender if You Forward Their E-mail?
December 3, 2008 By 2 Comments
What is the the proper E-mail Etiquette when forwarding business e-mails sent to you, to a third party? Do you Cc: the original Sender? Cc'ing the original sender when forwarding their e-mail doesn't negate asking for permission. You should ask the Sender first about forwarding their written words or comments to others. I can hear the … [Read more...]
Business E-mail Cc: Use
September 22, 2008 By 4 Comments
When is it appropriate to use the Cc: (Carbon Copy) feature in your business e-mail? That's a discretionary call that some are unable to properly make. Specifically when I notice that sometimes politics or wanting to CYA can come into play when using this feature. Using the Cc: field is up to one's better judgment based on the situation at … [Read more...]
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