May 22, 2012

E for E-mail Etiquette and Efficiency

The fact is that integrating solid e-mail etiquette skills in your day to day business e-mail activities will help to make you a more efficient communicator. Those who you e-mail regularly will appreciate these efforts as you will help to make doing business with you easier and them more efficient as well. I thought about this today as I was … [Read more...]

Not Taking the Necessary Time for Business E-mails

As you can imagine I e-mail probably a bit more than most folks. Being I do Wordpress Consulting for a living, between that and my E-mail Etiquette endeavors I receive over 500 e-mails each day. The only way I can keep on top of this many e-mails is to remain as organized as possible. (You can follow my system by reading my article on E-mail … [Read more...]

Stop, Reread and Think Before You Send

Twice last week I've had onliners send e-mails stating incorrect assumptions because they did not take the time to read my previous correspondence. In both cases, my e-mails were very clear. The assumptions were born because the other side obviously did not take the time to read my e-mail (or previous e-mails on the same topic) in their entirety. … [Read more...]

Down-edit Instead of Top Posting

I was complimented twice last week about how I respond to e-mails.  Both clients who mentioned this loved the fact that I responded point by point to their inquiries instead of just hitting reply and top posting. Top posting is when you type your response above the e-mail you are responding to instead of down-editing and replying to each … [Read more...]