Gunfights usually end when there is only one person left standing. Unfortunately, it seems this also applies to e-mail gunfights. You know what I am talking about. E-mail differences of opinion or misunderstandings between coworkers leads to ongoing back-and-forths that escalate in emotion and nastiness each time the Reply button is hit. As the … [Read more...]
Business Email Etiquette
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Business E-mail Etiquette Books
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