O.K., first let's look at the formal definition of "ignore:" ig·nore (ĭg-nôr', -nōr') tr.v. ig·nored, ig·nor·ing, ig·nores To refuse to pay attention to; disregard. Assuming your e-mail are typed properly and include business e-mail best practices, with the above in mind, if someone doesn't respond to your e-mail, yes, you … [Read more...]
Is Business E-mail Etiquette Just an Opinion?
November 18, 2009 By 12 Comments
I'm throwing this question "out there" as I am really curious how you would answer if asked this question. Yes? No? Sometimes? I've been promoting Business E-mail best practices for over 15 years. And there are those I've worked with for just as long, knowing about all my sites and books on the subject, who e-mail me in a manner that makes it … [Read more...]
Are Your Business E-mail Spammy?
November 10, 2009 By Leave a Comment
Spammy e-mails get rejected by servers, returned to senders or inadvertently deleted. But when I mention to clients that they need to implement certain details or don't want (or need) to do certain things in their e-mail so as to avoid being misidentified as spam, they ignore my advice in lieu of doing what they want anyway. Regardless of the … [Read more...]
Before You Click Send…
October 20, 2009 By Leave a Comment
So many misunderstandings because of misinterpreted intent happen in business e-mail every single day. Many who experience these situations end up stopping by BusinessEmailEtiquette.com and ask for my help and advice. Usually at fault is one side or the other not paying attention to what they are doing (inadvertently sending to the wrong … [Read more...]
Initial E-mail = Initial Perception
September 9, 2009 By Leave a Comment
When e-mailing a site owner through their site, or when sending an e-mail inquiry, one cannot be too careful when it comes to understanding how you will be perceived. The words you use, how you choose to use them and your underlying tone can make a huge difference in how the other side views your request -- or if they even respond. For example, … [Read more...]
NSFW = Not Safe For Work? What’s with that!?
August 4, 2009 By 4 Comments
I was interviewed recently on my view in regard to the use of the acronym NSFW. Apparently some felt that an acronym noting "Not Safe For Work", is necessary when sending e-mail to those they knew were at work to warn them that the content or links contained within were of a questionable nature and not proper for the work environment. What? … [Read more...]
Adding to Your Mailing List: Ask BEFORE You Add!
July 28, 2009 By Leave a Comment
Your mailing list of e-mail addresses that you use to send mass e-mails has to be managed carefully, respectfully and with courtesy. Because you communicate briefly with a new acquaintance on a forum doesn't mean you automatically add them to your business promotional e-mail list. New contacts met at a business function are not to be … [Read more...]
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