Your mailing list of e-mail addresses that you use to send mass e-mails has to be managed carefully, respectfully and with courtesy. Because you communicate briefly with a new acquaintance on a forum doesn't mean you automatically add them to your business promotional e-mail list. New contacts met at a business function are not to be … [Read more...]
Business & E-mail Address Privacy
July 9, 2009 By 1 Comment
Do you show a blatant disregard for your contact's privacy? You know what I mean. You get an e-mail from a business associate or contact with an arm's length of e-mail addresses in the To: field. Let's use this analogy... This is conducive to taking your phone number and giving it out to strangers. Strangers who you don't know! Strangers … [Read more...]
Keep the Courtesy in Conversations
April 7, 2009 By Leave a Comment
Part and parcel of effective e-mail communications is the ability to communicate with clarity -- which includes ensuring that your tone is consistently relayed as the conversation is ongoing. What happens all too often is after the first e-mail request or communication, which includes the 5 Essentials of Every E-mail (not the 5 essentials of … [Read more...]
No E-mail Etiquette Training?
March 31, 2009 By Leave a Comment
I read a recent study that reflected 60-70% of businesses do not offer any sort of E-mail Etiquette Training! No wonder so many employees, customer service reps and business owners themselves seem to not realize the importance of proper practices. In business, on or off-line, impressions are everything. Think about it... off-line you notice … [Read more...]
Business E-mail Etiquette: Shameless Plug
July 17, 2008 By Leave a Comment
Business E-mail Etiquette | "THE MANUAL!" First folks asked for an eBook on Business E-mail Etiquette -- so I did that and it quickly became one of the most popular downloads on the topic. Then, I saw a pattern forming... Businessmen and women, trainers, corporate educators -- requesting when I would offer a actual book that had it all that … [Read more...]
![[Business E-mail Etiquette eBook]](http://www.businessemailetiquette.com/wp-content/uploads/2011/12/bee-2012-100x140.png)
![[Take The Email Etiquette Pledge]](http://www.emailetiquettepledge.com/ee-rev-medium.jpg)
