Often I am asked whether you should send an e-mail reply that just has a simple "Thank You!." You could say that to be a waste of time or that you are creating an unnecessary e-mail being added to a recipients inbox. I have to wonder what type of society we live in where we have to ask if sending a Thank You e-mail is okay... If everyone were … [Read more...]

When it comes to your business e-mails; the fact is that perception is reality. Your e-mails reflect your level of professionalism, education, ability to pay attention to detail as well as what is important to you in regard to how you present your business. Reflect the ability to communicate with clarity -- with the written word -- and you are in … [Read more...]

That pretty much sums up those who protest following Business E-mail Etiquette basics. And they do protest. In my view, it doesn't take much effort - minuscule at best -- to: Add a nice greeting to every e-mail. Hit the cap key to capitalize the first word of every sentence. To have your name display properly in the From: … [Read more...]