Do you need a response to a previous e-mail and want to do a follow-up but are unsure how to make a point that you really really need a response? First, if you are frustrated due to a lack of response consider whether picking up the phone and actually having a person-to-person discussion may be more productive than sending a follow-up that may … [Read more...]
5 Tips to Get Responses to Your Business E-mails
April 26, 2012 By Leave a Comment
The topic of recipients not replying fast enough (or at all) when it comes to day to day business e-mail communications is something I get contacted about on a regular basis. Being we are all inundated with requests and with our inboxes overflowing with all kinds of messages that require our attention, what can you do to help your request be one … [Read more...]
Business E-mail Follow Up Concern…
October 14, 2011 By Leave a Comment
A site visitor was curious and pondered... We are in negotiations with a major retail chain. I e-mailed our contact on Tuesday - after waiting two weeks for her vacation. This person promised to get back to us and review the documents. This is a big deal for our company and there has not been a response at all. Should I be worried? She's probably … [Read more...]
How Fast Should You Respond to Business E-mails?
July 29, 2011 By Leave a Comment
A site visitor was curious and pondered: What is the standard turn around time to send a business email response? Short Answer: As fast as you can! Long Answer: I recommend at least within 24 hours if at all possible. If you cannot respond quickly, just send a note saying you will respond when you can do so in detail. Those considering doing … [Read more...]
Are Your Business E-mails Being Ignored?
November 24, 2009 By 2 Comments
O.K., first let's look at the formal definition of "ignore:" ig·nore (ĭg-nôr', -nōr') tr.v. ig·nored, ig·nor·ing, ig·nores To refuse to pay attention to; disregard. Assuming your e-mail are typed properly and include business e-mail best practices, with the above in mind, if someone doesn't respond to your e-mail, yes, you … [Read more...]
Business E-mail Receipt Fibs
September 22, 2009 By Leave a Comment
Funny how I every so often I get an e-mail asking my advice about the acceptability of fibbing about the receipt of an e-mail. Got one of those today. This individual felt it was O.K. to act as though they hadn't received an e-mail thereby giving them an excuse to not respond. Can't respond to what you haven't received, right? Wrong! Unless … [Read more...]
E-mail Etiquette Requires Your Reply
August 13, 2009 By 2 Comments
A site visitor writes: My brother-in-law, who I also work with, never acknowledges messages that I send to him unless I ask him a direct question...and, even then, he sometimes fails to respond...so I have no way of knowing when, or if, he's received my message...or what he thinks about it. There are times where I need his business direction and … [Read more...]
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