A site visitor writes: My brother-in-law, who I also work with, never acknowledges messages that I send to him unless I ask him a direct question...and, even then, he sometimes fails to respond...so I have no way of knowing when, or if, he's received my message...or what he thinks about it. There are times where I need his business direction and … [Read more...]
Unrealistic Response Expectations
July 1, 2009 By Leave a Comment
In a little over a decade we can't live without our e-mail. And to think a mere 15 years ago when I was all excited about CompuServe and opened my little Internet Studio on the IL/WI border, everyone thought I was nuts! Fast forward to now and we want it now! E-mail should be in the inbox of the recipient within moments after we click the Send … [Read more...]
Business E-mail Reply Expectations? Pronto Tonto!
September 23, 2008 By Leave a Comment
How soon should you expect a reply to a business e-mail? Promptly and within at least 24 hours. A company that does not respond promptly to your inquiries doesn't "get" technology and may be difficult to deal with via e-mail moving forward. How soon should you respond to a business e-mail? As fast as you can! Or faster! Should you send … [Read more...]
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