September 8, 2010

Professionals Don’t Assume What They Don’t Know

One thing I always make a point of doing when I don't understand something or if an issue seems wrong, incorrect, a problem or "broken" is to double-check that my actions or lack of knowledge is not leading to that incorrect perception. I don't jump to whip off e-mails to my contacts making terse accusations that I simply have no experience or knowledge … [Read more...]