A site visitor was curious and pondered... We are in negotiations with a major retail chain. I e-mailed our contact on Tuesday - after waiting two weeks for her vacation. This person promised to get back to us and review the documents. This is a big … [Read more...]
Archives for October 2011
Including Your Signature in Your Signature?
A site visitor was curious and pondered: You claim we should create our business e-mails the same as if they were on our business letterhead. After my closing (Sincerely,) am I supposed to include my actual handwritten signature like I do on off-line … [Read more...]
Think Twice Before Replying to All
When do you use Reply to All on a mass e-mail where numerous contacts are listed in the To: field? In most cases you don't use Reply to All -- you only reply to the Sender. For business e-mails, unless you know that your reply is necessary for … [Read more...]