A site visitor was curios and pondered: I belong to a global organization. Is there a source that gives cultural guidelines for sending e-mails to team members (or customers) of different elasticities and nationalities? Or, in our global … [Read more...]
Archives for October 2013
When is a Joke Not a Joke?
A site visitor writes: I hit "reply" to a coworkers email in which I should have "forwarded" to another person. The reply wasn't negative in connotation but it did refer to the sender in a joking way (to me, anyway) as a "damn Yankee". I realized … [Read more...]