Your list of email addresses has to be managed carefully, respectfully and with courtesy. Especially if you do business globally, with the new GDPR EU regulations, not managing customer data properly can turn into a headache --and fines. Just … [Read more...]
Archives for August 2018
NSFW = Not Safe For Work? What’s with that!?
I was interviewed recently on my view in regard to the use of the acronym NSFW. Apparently some felt that an acronym noting "Not Safe For Work", is necessary when sending email to those they knew were at work to warn them that the content or links … [Read more...]
Email Etiquette and Failing Businesses
There are those that believe email etiquette it is a choice. Something that can be disregarded. Ironically and perhaps coincidentally these are the same folks that tend to be the ones who gripe and complain that their businesses are not doing … [Read more...]