Being I have a handful of websites, it is inevitable that I will receive emails where the Senders are assuming something about me or one of my sites. Some of these assumptions are improperly accusatory and based on little to no actual knowledge or … [Read more...]
E-mailing on Company Time
It Should Go Without Saying... But yep, I have to say it. When it comes to e-mail activities while on the job, using company equipment and connectivity, your time on the job should not be spent dilly-dallying on socials or websites. Nor should … [Read more...]
Business E-mail Etiquette Resolutions for 2018
You new it was coming, right? Resolutions abound at this time of year. The fact is none are as important as those that can enhance your business success! That is why every year I review and revise this post to give you a running start (or a needed … [Read more...]
Business E-mails and Merry Christmas!
December 25th became an official Federal holiday in 1870 when it was signed into law by President Ulysses S. Grant. Americans have been officially "Merry Christmasing" for 147 years. A few years ago a Rasmussen poll reflected:Rasmussen Reports … [Read more...]
BEWARE: Red Means Red!
Today's Tip is a Short and Sweet Reminder! In the last several weeks, I've received emails asking what is meant when an email is received with only certain text purposely changed to red. How mad are they? Why use red? How should I … [Read more...]
Never Spam Addresses in the To: Field
Many think that by having all their contact's e-mail addresses displayed in the To: field (particularly folks who do not know each other) is no big deal. Even listing them all in the Cc: field is considered "proper" so that everyone knows who got a … [Read more...]
How to Handle Errors in Business Mailings
We are only human. I've yet to run into anyone who is perfect or has never made a mistake. I make mistakes all the time... Business Mailings Require Priority Attention Like me, I bet you are on a bunch of mailing lists of companies you do … [Read more...]
Business Email Away Message Etiquette
It's summer and everyone is making their vacation plans! (What's a vacation?) Almost every day I receive notices from partners and providers of their availability or unavailability. Email autoresponders, also known as automatic replies or … [Read more...]
Email Etiquette Workshop
I get emails almost every day asking for a class or seminar. I've got something a bit different to offer based on email requests from site visitors. With a more personal touch! I've had folks who want to fly me in to do a presentation. How … [Read more...]
Don’t Overreact Based on Assumptions
I post a lot about my experiences with other onliners to share how email can potentially affect how you are perceived. Running this site and many others, I am probably more exposed than most in regard to the number of inquiries and "personalities" I … [Read more...]
Responding to Others Misfortune
So many of us are now doing business online. Technology has become tightly integrated into our business activities and tools, with email now one of your primary relationship building tools. The Human on the Other Side of the Screen Showing … [Read more...]
Do You Cc: the Sender if You Forward Their Email?
What is the the proper Email Etiquette when forwarding business emails that were sent to you, to a third party? Do you simply Cc: the original Sender? Unfortunately, Cc'ing the original sender when forwarding their email doesn't negate asking for … [Read more...]
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