Do you receive business emails that are forwarded without any comment from the Sender? When this happens it typically leads to more questions having to be asked. Do I take action? Do you have a question? Is your time more important than … [Read more...]
E for Email Etiquette and Efficiency
The fact is that integrating solid email etiquette skills in your business communication activities will help to make you a more efficient communicator. Okay, I won't bold any more "e"s. Those who you email regularly will no doubt appreciate any … [Read more...]
Choose Your Method of Communication Wisely
I remember when I was the only person I knew who was excited about email. I would talk the head off of anyone who would listen. Many times to glazed-over eyes. In my small town, when I opened my Internet Studio in 1995, I was known as the "crazy … [Read more...]
Perceptions and Your Business Email Style
Do not kid yourself... We do it off-line when we meet someone new or see a person walking down the street. Perceptions are made and are a natural reaction to what we see, feel and hear. How you communicate online has the very same … [Read more...]
Prompt Email Replies are a Sign of Respect & Trust
One of the issues I get contacted about most is the lack of email responses. Either ignored entirely or delayed. My last post on this topic generated a bunch of questions about why replying "so fast" is important. I've covered the topic ad … [Read more...]
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