Your first contact with a potential new customer, employer or partner a will make a first impression. On or off-line. That impression in many cases will determine if a business relationship will be encouraged. The last thing you want to do is … [Read more...]
Why You Need Business Email Response Templates
Running a business or just being good at your job requires efficiency. And, very few are naturally efficient at everything. I know there are things that I struggle with but when I do, I look for ways to streamline and try and claw back some more … [Read more...]
Cc: and BCc: Reply Expectations
Cc: stands for courtesy copy. Back in the day, it used to indicate carbon copy -- when carbon paper had to be used between pieces of paper to create copies of a typewritten document. Archaic, right? BCc: indicates blind copy. Meaning that … [Read more...]
Jumping to Conclusions = Poor Impression
It happens every day... Business onliners think they know what someone means based on how they choose to interpret the words in an email. They jump to a conclusion, many times incorrectly. That then leads to strained relationships and even … [Read more...]
Professionals Do Not Forward Emails Without Comment
Do you receive business emails that are forwarded without any comment from the Sender? When this happens it typically leads to more questions having to be asked. Do I take action? Do you have a question? Is your time more important than … [Read more...]
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