There's a lot more Cc'ing going on now that folks are working from home. Time for a refresher. Originally known as Carbon Copy back in the day of typewriters, Cc: is now referred to as Courtesy Copy. So, when is it appropriate to use the Cc: … [Read more...]
Working from Home, Business Email and Discipline
Telecommuting is nothing new. However, with the expanding closures due to COVID-19, many businesses are requiring that employees work from home. All in an effort to prevent unnecessary exposure. But what if you've never worked from home before, … [Read more...]
Email Informality and Mistakes in Judgment
How we handle email errors, whether they be in judgment or oversights once we discover they have been made, is what separates the professionals from the rest. For business email in particular, the biggest mistake made is simply not paying attention … [Read more...]
Business Email Confidentiality and Trust
Running a successful business and forming long-term mutually respectful partnerships and relationships depends on trust. Both sides need to trust that the other has their best interests at heart. Each needs to know that their relationship is … [Read more...]
Business Email Etiquette and Technology Tips for 2020
Resolutions abound at this time of year. In this case I prefer to call them tips. We aren't really resolving to do anything, we just need a little nudge on what we can do better. Who isn't interested in tips that can enhance your business … [Read more...]
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