When it comes to acquiring new business, new business email inquiries are your opportunity to impress. Nothing less than a prompt, professional response will do. Unfortunately, many businesses still underestimate the how a quick and informative … [Read more...]
Respect Your Business Contact’s Time
How you email will provide a window into how you run your business. A successful business includes a healthy does of efficiency. Efficiency is critical to growing and nurturing relationships and new opportunities. Making certain efforts … [Read more...]
Guidelines for Forwarding Business Emails
Forwarding of emails is a topic I am contacted about regularly. And, one which also causes misunderstandings, inefficiencies and sometimes hurt feelings. Business vs. Personal Forwarding What do you do about a customer that forwards politically … [Read more...]
Style and Tone Matter Even More During Hard Times
Especially now. A little story to share with you today... Some believe it is business as usual. Maybe they are not impacted by the shutdowns or lack of income -- and hope for the future. Could be they are terse and lack empathy because they … [Read more...]
Business Email Cc: Use
There's a lot more Cc'ing going on now that folks are working from home. Time for a refresher. Originally known as Carbon Copy back in the day of typewriters, Cc: is now referred to as Courtesy Copy. So, when is it appropriate to use the Cc: … [Read more...]
- 1
- 2
- 3
- …
- 15
- Next Page »