In your day-to-day business email communications, do you send emails that just say "Thank You!"? When you receive a thank you email, are you then required to respond with "You're welcome!"? Why are these questions even being asked? Mostly … [Read more...]
How to Say No Reply is Necessary in Business Emails
Who hasn't looked at their inbox and wondered how to reduce the quantity of emails that land there? Reviewing and responding to emails takes a lot of time. That's why it is so important to have in place a system that helps to keep your email … [Read more...]
New Business Inquiry Reply Expectations?
When it comes to acquiring new business, new business email inquiries are your opportunity to impress. Nothing less than a prompt, professional response will do. Unfortunately, many businesses still underestimate the how a quick and informative … [Read more...]
Respect Your Business Contact’s Time
How you email will provide a window into how you run your business. A successful business includes a healthy does of efficiency. Efficiency is critical to growing and nurturing relationships and new opportunities. Making certain efforts … [Read more...]
Guidelines for Forwarding Business Emails
Forwarding of emails is a topic I am contacted about regularly. And, one which also causes misunderstandings, inefficiencies and sometimes hurt feelings. Business vs. Personal Forwarding What do you do about a customer that forwards politically … [Read more...]
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