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Business Email and Technology Etiquette

Common Courtesy

  • Courtesy matters in business email etiquette.
    Common Courtesy | Essentials

    Email Courtesy and Politeness: A Reflection of More Basic Values

    Hours Updated:August 13, 2025

    Read More... Email Courtesy and Politeness: A Reflection of More Basic ValuesContinue

  • What to do about unasked for business texts?
    Common Courtesy | Customer Service Issues | Essentials | In the Office

    How to Handle Unasked for Business Texts and IMs

    Hours Updated:June 4, 2025

    Read More... How to Handle Unasked for Business Texts and IMsContinue

  • When you ask for advise, be courteous when you receive a response you may not like.
    Common Courtesy | Essentials | Style and Substance

    Don’t Overreact Based on Assumptions

    Hours Updated:May 29, 2025

    Read More... Don’t Overreact Based on AssumptionsContinue

  • Business Email Etiquette and Support Tickets
    Common Courtesy | Style and Substance

    Business Support Ticket Etiquette

    Hours Updated:March 26, 2025

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  • Avoid assuming gender in your business email communications.
    Common Courtesy | Essentials | Q and A

    Assuming Gender in Email

    Hours Updated:June 14, 2024

    Read More... Assuming Gender in EmailContinue

  • Business Email Etiquette Requires You to Communicate Efficiently
    Common Courtesy | Style and Substance

    Respect Your Business Contact’s Time: Email Tips and Considerations

    Hours Updated:June 7, 2024

    Read More... Respect Your Business Contact’s Time: Email Tips and ConsiderationsContinue

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