Part and parcel of effective email communications is the ability to communicate with clarity -- which includes making sure that the desired tone is consistently relayed as the conversation is ongoing. What happens all too often after the first email … [Read more...]
Email Informality and Mistakes in Judgment
How we handle email errors, whether they be in judgment or oversights once we discover they have been made, is what separates the professionals from the rest. With your business email in particular, the biggest mistake made is simply not paying … [Read more...]
Unnecessary Business Email Thank Yous?
What's with all the complaining about "Thank You" emails? Many claiming they are a waste of time, annoying and shouldn't be sent. I've posted on the topic of Thank You curmudgeons previously and have been on the receiving end of "thank you" emails … [Read more...]
Stop, Reread and Think Before You Click Send
As you know, my posts are many times born of my own experiences running my businesses and receiving hundreds of emails every day. This post is about a trend I see forming as it seems to be happening more often. What is "it"? Folks not reading my … [Read more...]
Showing Respect for Your Contact’s Time
How you email does in fact reflect about how you run your business. Part of growing and nurturing relationships, partnerships and new opportunities is to show, by your actions, that you do in fact respect and understand the value of the time of those … [Read more...]