Have you received an email with a pro-environment statement in the email's signature file? One of my site visitors emailed about this trend stating: I don't appreciate preachy greenies telling me what to do. He wondered if it is proper to add … [Read more...]
Business Email — First Contact; First Impression
Your first contact with a potential new customer, employer or partner a will make a first impression. On or off-line. That impression in many cases will determine if a business relationship will be encouraged. The last thing you want to do is … [Read more...]
Why You Need Business Email Response Templates
Running a business or just being good at your job requires efficiency. And, very few are naturally efficient at everything. I know there are things that I struggle with but when I do, I look for ways to streamline and try and claw back some more … [Read more...]
Cc: and BCc: Reply Expectations
Cc: stands for courtesy copy. Back in the day, it used to indicate carbon copy -- when carbon paper had to be used between pieces of paper to create copies of a typewritten document. Archaic, right? BCc: indicates blind copy. Meaning that … [Read more...]
Jumping to Conclusions = Poor Impression
It happens every day... Business onliners think they know what someone means based on how they choose to interpret the words in an email. They jump to a conclusion, many times incorrectly. That then leads to strained relationships and even … [Read more...]
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