You make a new contact and start sending arbitrary email attachments. You mean well -- you want them to have all your information. However, in a business environment to do this without notice could be viewed as inconsiderate. Why you ask? To … [Read more...]
Should I ask for a reply to my emails?
A site visitor writes: If someone expects a reply to an email, should it be stated in that email? And, what about a general informative email that has been addressed to a large group for informational purposes? If you have a deadline and require … [Read more...]
No Need for Email Etiquette Training
I ran across a article that reflected 60-70% of businesses do not offer any sort of email etiquette training. When I saw that, I wasn't really surprised. No wonder so many employees, customer service reps and business owners do not integrate proper … [Read more...]
Are Your Business Emails Being Ignored?
Okay, first let's look at the formal definition of "ignore:" ig-nore To refuse to pay attention to; disregard. The definition in of itself does not indicate that the ignoring is personal. In most cases, if it is any consolation, your email … [Read more...]
Business E-mail Etiquette Resolutions for 2019
You new it was coming, right? Resolutions abound at this time of year. The fact is none are as important as those that can enhance your business success! That is why every year I review and revise this post to give you a running start (or a needed … [Read more...]
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