I post a lot about my experiences with other onliners to share how email can potentially affect how you are perceived. Running this site and many others, I am probably more exposed than most in regard to the number of inquiries and "personalities" I … [Read more...]
Email From: Field Display Matters!
I get emails from other business onliners where the From: field is not set up properly or to its full advantage. Every day. Two this morning which prompted this post. Why is the From: field so important? From branding to perceptions, those you … [Read more...]
Responding to Others Misfortune
So many of us are now doing business online. Technology has become tightly integrated into our business activities and tools, with email now one of your primary relationship building tools. The Human on the Other Side of the Screen Showing … [Read more...]
Business E-mail Etiquette = $$$
Yes, you can make money by integrating business e-mail etiquette skills into your day to day business communications! I am specifically targeting those of you who are unaware that business e-mail requires skill acquisition. That there is … [Read more...]
Business Email: When the Bee Stings Give Them Honey
Rational or Reactional? How do you handle customers who send terse emails that make you wonder why so angry so quickly? Could be they do not realize how they sound. Or they could be intentionally rude. Regardless of their motive, in most cases … [Read more...]
Seeing Red in Business E-mails
When Senders change certain verbiage within an e-mail to the color red, they are making a point -- and a strong point at that! The use of red to indicate emphasis is an extra effort taken by the Sender to make sure the Recipient understands just how … [Read more...]
How to Do Email Newsletters for Technical Business Topics
Today I have a great guest post for you from Levy Williamson a very talented up and coming author. Enjoy! Email newsletters must follow a precise protocol. It can be difficult to create a template that works, since unlike person-to-person emails, … [Read more...]
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