To Whom it May Concern strikes again! Yes, I've written about this before -- and now it is time for a reminder. I run both of my email etiquette blogs based on what I see in my day-to-day email activities and by what visitors ask about. … [Read more...]
Business Email — First Contact; First Impression
Your first contact with a potential new customer, employer or partner a will make a first impression. On or off-line. That impression in many cases will determine if a business relationship will be encouraged. The last thing you want to do is … [Read more...]
Should You Use Emojis in Business Email?
Is there a place for emojis in business emails? I've discussed this previously (Emoticons in Business Email). However, recently I have received several email requests for further clarification. Much of this is due to many companies increasingly … [Read more...]
Jumping to Conclusions = Poor Impression
It happens every day... Business onliners think they know what someone means based on how they choose to interpret the words in an email. They jump to a conclusion, many times incorrectly. That then leads to strained relationships and even … [Read more...]
Professionals Do Not Forward Emails Without Comment
Do you receive business emails that are forwarded without any comment from the Sender? When this happens it typically leads to more questions having to be asked. Do I take action? Do you have a question? Is your time more important than … [Read more...]
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