I receive emails every day from various business onliners. Some are more polished than others. And that's okay. Part of my consulting modus operandi is to be their muse and to coach them to embraced the needed … [Read more...]
How to Include Your Signature in Your Email Signature?
A site visitor was curious and pondered: You claim we should create our business emails the same as if they were on our business letterhead. After my closing (Sincerely,) am I supposed to include my actual … [Read more...]
What to do When Emails are Sent in Error
What if you receive an email that you believe was not intended for you? Should you reply asking the sender if they meant to send or Cc: you in the email? On the other hand, what if you just discovered you … [Read more...]
Why You Should Down-edit Email Responses
Recently, I was complimented twice about how I respond to emails. This is because I down-edit. Both clients who mentioned this loved the fact that I responded point by point to their inquiries instead of just … [Read more...]
Business Email and Spelling Names Correctly
Every so often I am asked for advice on how to handle the incorrect spelling of names. Most prefer that their names are be spelled correctly, but are not sure how to breach the topic. Then there are those who are … [Read more...]
Adding Emphasis is Business Emails and Communications
Has this ever happened to you? You check your email and there awaits an email with select text typed in all caps. Parts of the text are also in the color red. Others bolded. Why are they so upset? What did I … [Read more...]
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