When Senders change certain verbiage within an e-mail to the color red, they are making a point — and a strong point at that! The use of red to indicate emphasis is an extra effort taken by the Sender to make sure the Recipient understands just how strongly they feel about the topic at hand. […]
Today I have a great guest post for you from Levy Williamson a very talented up and coming author. Enjoy! Email newsletters must follow a precise protocol. It can be difficult to create a template that works, since unlike person-to-person emails, you will have to speak to a large and very diverse audience you’ve never […]
One must take the time to choose a sign-off that is indicative of the overall tone of your e-mail. A sign-off that does not match the essence of the e-mail’s text can be perceived as being sarcastic or down right rude.
Misunderstandings abound in e-mail. Most times due to not taking the time to make sure that the message and intent is clear, while the other side reads into the e-mail things that may not be there. When it comes to business e-mails there those who in the midst of their frustration or aggravation will whip […]
How you are perceived is important to if your message, request or point of view will be taken seriously. A primary example is making just a little effort by hitting that darned shift key to capitalize the start of your sentences. Doing so can make all the difference in the world as to whether you […]