I receive on average 8-10 e-mail each week asking if bolding or changing font color to red is the same a yelling or screaming. Is it the same as using all caps? It can be. Most who ask me these questions are trying to interpret what the person … [Read more...]
In Business E-mails Does Size Matter?
Does font size in business e-mail matter? What if you receive an e-mail where the font is much larger than normal? Or only certain words or phrases are larger? You've seen me type it before and I'll do it again -- if you wouldn't do it on … [Read more...]
How Long Should Busines E-mails Be?
As long as you can communicate clearly and succinctly. For most this is only a couple of paragraphs. Many times picking up the phone and discussing the issues at hand is much more efficient and effective than typing endless commentary that may not … [Read more...]
How to Check Your E-mail Spamminess
Being I've posted about how your e-mail can be blocked if you do spammy things. Outside of following my recommendations, a bunch of folks have e-mailed me privately that they still are experiencing their e-mails being blocked. That means they are … [Read more...]
Signature File Graphics
A site visitor wrote about a dilemma they were experiencing that prompted this post as well as a revision of one of my articles. Apparently an increasing number of business e-mailers are including a graphic in lieu of, or in addition to, a plain … [Read more...]
The Subject: Field is Not for URLs
It seems to be becoming more common place for e-mailers to include a URL in the Subject: field with the body of their e-mail noting what one is supposed to do with that URL. Generally, the recipient is expected to visit the URL in the Subject: field … [Read more...]
Do You Reply in Colors?
Do you reply to your e-mails in a different color text than the original e-mail? There really is no problem in doing that. Nor is doing so really an E-mail Etiquette faux pas. However, I thought I would bring this up because I do get e-mails … [Read more...]
Using Quotation Marks for Emphasis?
A site visitor writes: Is it acceptable to emphasize a point in an email with quotes? For example: The people on the Board are "elected" not appointed. Anything you can do to ensure your intent and the meaning of your comments come through as … [Read more...]