I receive on average 8-10 e-mail each week asking if bolding or changing font color to red is the same a yelling or screaming. Is it the same as using all caps? It can be. Most who ask me these questions are trying to interpret what the person who sent them an e-mail really meant. […]
Does font size in business e-mail matter? What if you receive an e-mail where the font is much larger than normal? Or only certain words or phrases are larger? You’ve seen me type it before and I’ll do it again — if you wouldn’t do it on business letterhead, don’t do it in business e-mail! […]
As long as you can communicate clearly and succinctly. For most this is only a couple of paragraphs. Many times picking up the phone and discussing the issues at hand is much more efficient and effective than typing endless commentary that may not get to the heart of topic or actually create more questions than […]
I’ve posted recently about how your e-mail can be blocked if you do spammy things. Outside of following my recommendations, a bunch of folks have e-mailed me privately that they still are experiencing their e-mails being blocked.
A site visitor wrote about a dilemma they were experiencing that prompted this post as well as a revision of one of my articles. Apparently an increasing number of business e-mailers are including a graphic in lieu of, or in addition to, a plain text signature file. Most likely the folks who do this do […]
It seems to be becoming more common place for e-mailers to include a URL in the Subject: field with the body of their e-mail noting what one is supposed to do with that URL. Generally, the recipient is expected to visit the URL in the Subject: field for one reason or another as stated by […]
Do you reply to your e-mails in a different color text than the original e-mail? There really is no problem in doing that. Nor is doing so really an E-mail Etiquette faux pas. However, I thought I would bring this up because I do get e-mails quite regularly asking me about why folks do this […]