A site visitor wrote about a dilemma they were experiencing that prompted this post as well as a revision of one of my articles. Apparently an increasing number of business e-mailers are including a graphic in lieu of, or in addition to, a plain text signature file. Most likely the folks who do this do […]
It seems to be becoming more common place for e-mailers to include a URL in the Subject: field with the body of their e-mail noting what one is supposed to do with that URL. Generally, the recipient is expected to visit the URL in the Subject: field for one reason or another as stated by […]
Do you reply to your e-mails in a different color text than the original e-mail? There really is no problem in doing that. Nor is doing so really an E-mail Etiquette faux pas. However, I thought I would bring this up because I do get e-mails quite regularly asking me about why folks do this […]
Anything you can do to ensure your intent and the meaning of your comments come through as intended is O.K. but…
I was complimented twice last week about how I respond to e-mails. Both clients who mentioned this loved the fact that I responded point by point to their inquiries instead of just hitting reply and top posting. Top posting is when you type your response above the e-mail you are responding to instead of down-editing […]
Several times each day I get e-mails through asking what a sender meant by having only certain text in their e-mail purposely changed to red.