Anything you can do to ensure your intent and the meaning of your comments come through as intended is O.K. but…
I was complimented twice last week about how I respond to e-mails. Both clients who mentioned this loved the fact that I responded point by point to their inquiries instead of just hitting reply and top posting. Top posting is when you type your response above the e-mail you are responding to instead of down-editing […]
Several times each day I get e-mails through asking what a sender meant by having only certain text in their e-mail purposely changed to red.
Every day I get emails from other business onliners where the From: field is not set up properly or to its full advantage. In a time when folks are scanning their inbox making a snap decision on which email they should open or not — how your From: field displays, especially to new contacts, can […]
In my view, there is no place for typing in all caps or using formatting to reflect emphasis in business emails. There is always an alternative in your choice of verbiage that can get your point across with the intended importance.
A site visitor was curious and pondered… The company I work for utilizes an all blue signature and signature block (name, address, phone, website, etc). I understand the owner’s reasoning which is to make it stand out from the rest of the email however, I think it not only looks tacky and unprofessional but it […]