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Business Email and Technology Etiquette

Style and Substance

  • Don't use Sir or Madam in emails -- that's lazy!
    Essentials | Style and Substance

    Stop Addressing Emails with “Dear Sir/Madam”

    Hours Updated:June 18, 2025

    Read More... Stop Addressing Emails with “Dear Sir/Madam”Continue

  • How to Cold Call Online
    Essentials | Style and Substance

    How to “Cold Call” Through Websites

    Hours Updated:June 18, 2025

    Read More... How to “Cold Call” Through WebsitesContinue

  • Business Email Font Size Considerations
    Formatting | Q and A

    In Business Email Does Size Matter?

    Hours Updated:December 27, 2023

    Read More... In Business Email Does Size Matter?Continue

  • Are your business emails professional?
    Essentials | Style and Substance

    Your Business Email Work From Home Wardrobe

    Hours Updated:June 18, 2025

    Read More... Your Business Email Work From Home WardrobeContinue

  • Keep Business Emails Short and Concise
    Formatting | Style and Substance

    How Long Should Business Emails Be?

    Hours Updated:September 2, 2022

    Read More... How Long Should Business Emails Be?Continue

  • Business Email Tone is Critical
    Essentials | Style and Substance

    Business Email Tone: What They REALLY Meant Was…

    Hours Updated:August 16, 2022

    Read More... Business Email Tone: What They REALLY Meant Was…Continue

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