Style and Substance

There is no gendering in Email Etiquette.

Essentials | Style and Substance

Gender Stereotyping in Email?

Updated:July 7, 2022

Here's why your first contact business email receive no reply.

In the Office | Style and Substance

5 Reasons Why Your First Contact Business Emails Receive No Replies

Updated:March 12, 2025

Using caps in the subject field is all about discretion!

Style and Substance

What about ALL CAPS in the SUBJECT: Field?

Updated:October 25, 2024

Never assume intent or tone in your business emails.

Style and Substance

You Know What Happens When You Assume?

Updated:May 28, 2025

Business email "gunfights."

In the Office | Style and Substance

Office Email “Gunfights”

Updated:April 29, 2022

Don't be an inefficient business email communicator.

Customer Service Issues | Style and Substance

Inefficient Email Communicators

Updated:November 15, 2024