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Business Email and Technology Etiquette

Style and Substance

  • List of Degrees in your signature file?
    Q and A | Style and Substance

    Listing Your Degrees in Signature Files

    Hours Updated:December 27, 2023

    Read More... Listing Your Degrees in Signature FilesContinue

  • There is no gendering in Email Etiquette.
    Essentials | Style and Substance

    Gender Stereotyping in Email?

    Hours Updated:July 7, 2022

    Read More... Gender Stereotyping in Email?Continue

  • Here's why your first contact business email receive no reply.
    In the Office | Style and Substance

    5 Reasons Why Your First Contact Business Emails Receive No Replies

    Hours Updated:March 12, 2025

    Read More... 5 Reasons Why Your First Contact Business Emails Receive No RepliesContinue

  • Using caps in the subject field is all about discretion!
    Style and Substance

    What about ALL CAPS in the SUBJECT: Field?

    Hours Updated:October 25, 2024

    Read More... What about ALL CAPS in the SUBJECT: Field?Continue

  • Never assume intent or tone in your business emails.
    Style and Substance

    You Know What Happens When You Assume?

    Hours Updated:May 28, 2025

    Read More... You Know What Happens When You Assume?Continue

  • Business email "gunfights."
    In the Office | Style and Substance

    Office Email “Gunfights”

    Hours Updated:April 29, 2022

    Read More... Office Email “Gunfights”Continue

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